Community Outreach Support Worker - Mental Health

Salary £25,877.80 per annum

Location Eastfield Road, Peterborough

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Join Amplius as a Community Outreach Support Worker – Mental Health and make a real difference in our communities. You’ll support customers with profound and enduring mental health conditions to sustain their tenancies, build independence, and improve their quality of life, delivering person-centred support through structured and community outreach services.

Salary: £25,877.80 per annum

Contract: Fixed Term Contract – Up to 12 Months

Your week: 37 hours per week

Working to a 3-week rolling rota, between the hours of 8:30am and 8:30pm.

This role does include 12-hour shifts, evenings and weekends.

Location: Eastfield Road, Peterborough

Snapshot of your role

Provide ongoing, person-centred support to customers with profound and enduring mental health conditions to improve quality of life and promote independent living.
Deliver a structured, flexible community outreach service tailored to individual needs.
Support customers to sustain their tenancies, including understanding tenancy responsibilities such as property care and rent payments.
Create and maintain a safe, supportive, and empowering environment for customers.
Work closely with customers to build confidence, independence, and community integration.
Liaise effectively with statutory and voluntary agencies, including Mental Health Teams and Adult Social Care, to deliver coordinated support.
Contribute to the development of services to reflect changing customer needs and support long-term positive outcomes.

What we’re looking for

Experience supporting vulnerable people, with a clear understanding of professional boundaries and diverse backgrounds.
Ability to deliver structured, person-centred support, including needs assessments, support planning, and risk assessments.
Strong communication skills, with the ability to maintain clear, accurate records and reports using Microsoft Office and digital systems.
Good administrative skills, with strong attention to detail and the ability to manage service user information and meet targets.
A positive, resilient, and inclusive approach, demonstrating confidence in challenging situations and a commitment to equality, diversity, and inclusion.

A full UK driving license is essential for this role.

This position requires an Enhanced with Barred Lists DBS check

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Closing Date: Friday 15th May 2026

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Important – We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Why join Amplius?

At Amplius, you’ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.