Older Person Service Manager

Salary £24,085.80 (FTE £29,103.68)

Location Gainsborough, Lincolnshire

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Do you want to make a positive impact on the lives of older residents? As Older Person Service Manager at Amplius, you’ll coordinate housing and support services, maintain safe and welcoming schemes, and ensure residents feel secure, supported and satisfied in their homes every day, while upholding the highest standards of wellbeing and safety for all.

Salary: £24,085.80 (FTE £29,103.68)

Contract: Permanent, part time

Location: Gainsborough, Lincolnshire

Your week: 30 hours across Monday to Friday (work pattern allows for flexibility and will discussed at interview stage)

Snapshot of your role

Deliver against key performance targets to ensure a consistent, high quality service for residents
Maintain health and safety compliance, including accurate records, checks and incident reporting
Manage anti-social behaviour and uphold positive community standards within schemes
Work with Asset, Grounds and contractors to maintain repairs, refurbishments and environments
Oversee communal facilities to ensure they remain safe, accessible and well managed
Monitor resident wellbeing, respond to emergencies and follow safeguarding procedures
Support lettings, tenancy sign-ups, resident involvement and connections with local services

What you’ll need to thrive in this role

Experience working with older people in sheltered housing or similar, with awareness of their housing, care, and support needs
Previous line management experience and ability to empower residents to shape services
Strong communication and interpersonal skills across multiple methods, with influencing and negotiating ability
Knowledge of health and safety, welfare benefits, and budgeting
High-quality administration, organisation, and time management skills in a fast-paced environment
Confident use of digital devices, ICT software, and systems, with flexibility to manage varying workloads
Commitment to equality, diversity, inclusion, and creating an environment where everyone can thrive

A full UK driving license is essential for this role.

Enhanced DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 24 March

Interviews: 30 March

🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.