Housing Services Administrative Assistant

Salary £27,300

Location Hybrid, with a weekly presence in either our Boston or Lincoln office

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

As a Housing Services Administrative Assistant , you’ll provide essential support to help deliver an efficient, customer-focused service while contributing to both team and regional priorities. This is an excellent opportunity to make a real difference in the communities we serve. If you’re proactive, organised, and enjoy working as part of a team, this could be the perfect role for you!

💰Salary: £27,300 per year

📝Contract: Permanent

⏰Your week: 36.25 hours (Monday to Friday 9am– 5:15pm)

📌Location: Hybrid, with a weekly presence in either Boston or Lincoln office

✨Snapshot of your role

Provide effective administrative support across Housing, Community Safety and Allocations, including updating customer records and managing noise app recordings.

Support key processes such as starter tenancy conversions, compliance access checks, and the letting of empty homes.

Prepare and manage documents for the Office of Public Trustee, including monitoring associated payments.

Maintain alerts and information across internal systems and external portals, ensuring tasks are monitored, completed and assigned appropriately.

Handle a range of administrative tasks such as raising purchase orders, processing BACS requests, organising meetings and taking minutes.

Assist with customer consultations and related communications, as well as supporting team projects and objectives as required.

🔍What we’re looking for

GCSEs at Grade C/4 or above in Maths, English and Science, plus relevant A-Level or equivalent qualifications.

Strong IT skills, with confidence using Microsoft Office and a commitment to ongoing development.

Well-organised and self-driven, with clear and accurate written and verbal communication.

Able to work collaboratively with colleagues across departments to support consistent ways of working.

A positive representative of Amplius, demonstrating professionalism and acting as a role model within the Housing & Healthy Communities Team.

Resilient and adaptable, able to remain effective under pressure and manage competing priorities.

Please read the attached Job Description before applying so you get the full scope of the role.

🚨Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 4 January

Interviews: 8 January

🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? 🧐Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.