New Build Sales Coordinator

Salary £32,012.40 per annum

Location Office-based within our Boston office.

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Do you have experience managing high volumes of customer enquiries in a busy, fast-paced environment? As a New Build Sales Coordinator at Amplius, you’ll act as the first point of contact for new enquiries, working closely with colleagues and partners to keep the customer journey moving smoothly from first enquiry through to completion.

Salary: £32,012.40 per year

Contract: Permanent, full time

Your week: 36.25 hours Monday – Friday 9am – 5.15pm

Location: Based at our Boston office

Snapshot of your role

Manage all incoming sales enquiries across phone, email, website portals and agents, ensuring timely and high-quality responses
Qualify and allocate enquiries to Sales Officers, maintaining clear oversight of progress and next steps
Act as the first point of contact for customers, providing accurate information and setting clear expectations
Maintain and update CRM systems, ensuring accurate data capture, lead progression and consistent use across teams
Support the full sales process, including documentation, legal administration and post-completion tasks such as CORE Digital submissions
Assist with scheme launches, marketing activity and maintaining property listings across relevant portals
Monitor enquiry pipelines, track performance and support reporting, audits and continuous improvement activity

What you’ll need to thrive in this role

Experience managing high volumes of customer enquiries within a structured, process-driven environment
Strong understanding of customer journeys, lead management and service standards
Experience providing administrative support in a busy office setting
Confidence using CRM systems and databases to manage workflows and track performance
Excellent communication skills, with the ability to handle sensitive or complex queries professionally
Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines
High attention to detail, particularly in data entry, record keeping and document management
A proactive, team-focused approach, with the ability to stay calm under pressure and adapt to changing priorities

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: Thursday 4th June 2026

Interviews: Thursday 11th June 2026

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.